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Frequently Asked Questions

Find quick answers to the most common questions about our medical services, treatment process, travel support, and patient assistance in Thailand.

Answer: Thaimedics is not an agent. We are an authorized medical referral service provider officially partnered with leading hospitals in Thailand. Our goal is to guide international patients through every step of their medical journey—safely, transparently, and effortlessly.

Answer: We provide a complete one-stop solution, including:

  • Medical consultancy
  • Doctor recommendations & appointment scheduling
  • Telemedicine arrangement
  • Medical visa processing guidance
  • Airport pick-up & transportation
  • Hotel / residence accommodation
  • Professional language interpreter
  • Emergency support
  • Post-treatment follow-ups

Full care coordination from arrival to recovery

Answer: To schedule a medical appointment, you need:

  • Medical reports or documents
  • Medical history

List of symptoms / current health condition
(Optional: passport copy for hospital registration)

Answer: Yes, we assist with medical visa processing, but the requirements and cost vary depending on the patient’s profession and nationality. We will guide you through the exact required documents once we review your profile.

Answer: If you are applying fresh—especially under Thailand’s new 2025 e-Visa system—the processing time is usually: 15–20 working days.

Answer: No,transportation is not free. However, we do offer a free shuttle service for airport pick-up, hospital visits, and hotel transfers.

Answer: Yes. We can arrange hotels, serviced apartments, or long-stay residences located close to Bangkok Hospital and other major medical centers.